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FAQ

Most frequent questions and answers

All our hair is top grade standard quality remy human hair in the market, we do not produce non-remy hair. You can do anything on the hair just like your own hair. Our hair is no smell, no chemical, full and soft hair. Hair can be dyed and restyled.

We don’t have minimum order quantity, you can place order base on your need.

We believe that all business are based on trust, so we do encourage you to buy sample to test our quality first.

Yes, all virgin hair collections can be colored. However, we strongly advise that you seek a professional colorist to obtain optimal results and prevent over processing.

The refund caused by order cancellation, refund agreement or mediation will be process instantly from HNA account.

However, it may take 2-3 business days for it to display on your credit card statement.

We ship via FedEx or DHL, and it usually takes 2-7 business days.

Yes, you definitely can. Well! You had better to put waterproof adhesive or tape on your lace cap when you swim.

It is recommended you to wash it after you swim with it. Anyway, you can exercise in your wig.

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